What you need
A Host Tools account. GuestReply AI walks you through connecting it.
Property management system
GuestReply AI for Host Tools
Answer every Host Tools guest within a minute, on Airbnb, Booking.com and every channel Host Tools connects.
Start free trial
Connects in under 3 minutes30 days free
AvaAirbnb · via Host Tools
Autopilot onAva · 23:48
Where do we leave the keys at checkout?
AI GuestReply AI · replied in 41 s
✓ Resolved by GuestReply AI
Just leave them on the kitchen table and pull the door shut behind you. Safe travels!
Check your setup
Before you connect.
What syncs
Listings, bookings and guest messages, synced automatically.
What you set in GuestReply AI
Check your property knowledge and choose whether replies send on their own or wait as drafts.
How it works
Live in three steps.
Connect Host Tools
Pick Host Tools in GuestReply AI and follow the guided steps to connect your account.
Your properties come in
Listings, bookings and past conversations sync, so the first replies already know your homes.
Replies go out
GuestReply AI answers guests through Host Tools on every connected channel, day and night, in 80+ languages.
Results
What property managers see.
92%of guest messages resolved end to end
<1 minto reply, day and night
+10%more bookings
80+languages
Measured at BookingHost, 2,000+ apartments on GuestReply AI.
How does GuestReply AI connect to Host Tools?
Pick Host Tools in GuestReply AI and follow the guided steps to connect your account. Listings, bookings and guest messages, synced automatically.
What does GuestReply AI handle for Host Tools properties?
GuestReply AI uses your Host Tools listing details: address, rooms, capacity, check-in and check-out times, check-in method and instructions, amenities and house rules. Questions before booking, questions from confirmed guests, check-in instructions, Wi-Fi, house rules and amenities. It also offers early check-ins and gap nights, with payment through Stripe.
Which channels does it cover?
Every channel connected to Host Tools, including Airbnb and Booking.com. Replies go back through Host Tools to the channel the guest wrote on.
What happens if I reply to a guest myself?
Replies wait for a short delay, one minute by default, so you can answer first. You can also switch any conversation to manual and answer it yourself.
Can I check replies before they go out?
Yes. Replies can go out on their own after a short delay, or wait as drafts for you to approve. You can also switch a single conversation to manual at any time.
Is there a free trial for Host Tools users?
Yes. 30 days free with every feature, no commitment and a 30-day money-back guarantee.
Also works with
Hostfully
WhatsApp
Connect Host Tools in under 3 minutes.
Sign in, and GuestReply AI starts answering your guests.
30 days freeNo commitment30-day money-back guarantee