FAQ
Questions, answered.
Everything property managers usually ask before they switch on GuestReply AI.
Start free trial Or calculate your return →
How does GuestReply AI work?
Connect your PMS in under 3 minutes. GuestReply AI then answers guest messages on Airbnb, Booking.com, Vrbo and WhatsApp within a minute, day and night, in 80+ languages, and resolves 92% of them end to end.
Do I need any technical experience?
No. It’s built for property managers, not IT teams. You connect your PMS through a guided setup and you’re live. No code, no complex configuration.
Can I approve messages before they’re sent?
Yes. On Autopilot, replies go out on their own. On Co-Pilot, GuestReply AI drafts each reply for you to approve. You can switch at any time, per property.
What happens when a guest needs a person?
Routine questions are answered right away. When something needs you, like a repair, you get a WhatsApp notification with a short summary and a reply already drafted, and the guest is told help is on the way.
Which tools does it work with?
Guesty, Hostaway, Hospitable, Lodgify, OwnerRez, Smily, Host Tools, Hostify and Hostfully, with guest messages from Airbnb, Booking.com, Vrbo and WhatsApp.
What makes GuestReply AI different?
It picks the best AI model for each message, it’s trained on 100,000+ real short-term rental conversations, and it earns money as it answers by offering early check-ins and gap nights in the conversation. It was built inside BookingHost, a property manager with 2,000+ listings.
How much does it cost?
$8 per listing a month for your first 50 listings, $6 for listings 51–200 and $4 from 201 up. Every plan starts with 30 days free, no commitment and a 30-day money-back guarantee. Want a number for your portfolio? Calculate your return.
Is there a minimum number of listings?
No. GuestReply AI works for a single listing as well as for thousands, and you pay per listing.