Compare
GuestReply AI vs Conduit
Conduit sells AI agents for hospitality, including voice. GuestReply AI focuses on answering guest messages through your PMS. Here's how they compare, with every Conduit fact linked to its own website.
Best fit
Who each tool fits
GuestReply AI fits short-term rental property managers on one of its 8 PMSs. Replies go out on their own or wait as drafts for approval, and you can start without a sales call. The price per listing drops as the portfolio grows.
Conduit builds AI agents for guest chat and voice calls, plus internal agents for operations. It lists hotel groups, independent hotels, short-term rental operators, resorts, aparthotels and villas among the operators it serves. Its Startup plan covers 0 to 25 units. Sources: Conduit homepage, pricing.
Side by side
GuestReply AI and Conduit, side by side
Last checked: November 3, 2026. Every Conduit fact comes from its own public pages, and each cell links the page. These are its claims, not tested by us. GuestReply AI facts come from our product.
Spotted something out of date? Write to support@guestreply.ai and we'll fix it.
| Topic | GuestReply AI | Conduit |
|---|---|---|
| PMS integrations | 8 PMSs: Guesty, Hospitable, Host Tools, Hostaway, Hostify, Lodgify, OwnerRez and Smily (formerly BookingSync). | 19 PMSs in its integrations catalog, including Guesty, Hostaway, Hostfully, Hostify, Lodgify, OwnerRez, Smily, Streamline, Track, Cloudbeds and Mews. Source: integrations. |
| Channels | Replies go out on the channels your PMS offers. With Guesty that's Airbnb, Booking.com, Vrbo, Expedia, email, SMS and WhatsApp. With Hostaway it's the booking platform's own messaging or email. | Airbnb, Vrbo, Booking.com and Expedia messaging, email, SMS, WhatsApp, phone calls, website chat and Instagram DMs. Its integrations catalog lists Booking.com and Vrbo as coming soon. Voice agents answer calls around the clock. Sources: short-term rentals, integrations, agents. |
| Autopilot or drafts | Both. AutoPilot sends replies on its own for all listings or only the ones you pick. Draft mode (Co-Pilot) keeps replies as drafts for you to approve. AutoPilot can be switched off for a single conversation. | No named autopilot or draft modes. Your team sets which requests the agent can act on alone and which need approval first. Source: short-term rentals. |
| Escalation | A question it can't answer from your information goes to your team. So does a request that needs an action, a refund for example, unless you've given instructions. Each one carries a note listing the issues. The guest is told once that the team will check, and team members can get an immediate email alert. | Agents pass requests to your team with the conversation history. Voice agents can transfer the call or create a task. Sources: inbox, short-term rentals. |
| Languages | Replies in the guest's own language by default. You can instead fix one reply language for all guests, from a list of 27. | Mentions multilingual support for its internal agents. Languages for guest chat aren't listed. Source: homepage. |
| Pricing | $8 per listing a month for listings 1–50, $6 for 51–200 and $4 from listing 201. Each listing pays its own band's rate, and a $40 minimum monthly charge applies. | Messaging from $18 per unit per month. Guest starts from $30 and Full Suite from $48, each with a monthly credit allowance per unit. Startup is $899 per month flat for 0 to 25 units. Prices are shown in $ with no currency code. Source: pricing. |
| Free trial | 30 days free with every feature, 60 days for Smily, Hostaway and Guesty. A card is needed to start, and nothing is charged during the trial. First-time customers get a 30-day money-back guarantee on the first paid month. | No free trial mentioned. It offers a demo. Sources: pricing, book a demo. |
| Setup | Self-serve sign-up. There's no demo or sales call. Connecting your PMS is the first of five setup steps and takes under 3 minutes. | Starts with a demo. The Startup plan has no implementation fee. Setup time isn't stated. Sources: book a demo, pricing. |
Verdict
Our verdict
Conduit is stronger on reach. It lists 19 PMSs against our 8 and answers phone calls with voice agents. Beyond booking-platform messaging, it covers website chat and Instagram DMs. It also coordinates operations such as housekeeping and maintenance, and it states SOC 2 Type II and ISO 27001 compliance.
GuestReply AI is the lower-cost step if what you need is guest messaging through your PMS. We charge $8 per listing a month for the first 50 listings, against Conduit's Messaging plan from $18 per unit, and you can start on your own with 30 days free, or 60 for Smily, Hostaway and Guesty.
Prices and plans: GuestReply AI pricing.
Try GuestReply AI free.
30 days free with every feature, and nothing is charged during the trial. You sign up yourself, and first-time customers get a 30-day money-back guarantee on their first paid month.